Shipping policy

Processing Time
All orders are processed within 1–2 business days. Orders placed on weekends or public holidays are processed on the next working day.

Shipping Costs
Shipping costs are calculated automatically at checkout based on your destination.
The total price, including shipping and any applicable taxes or fees, will be clearly shown before you complete your order. From time to time, WallTune may offer free or discounted shipping. Any active promotion will be displayed during checkout or on relevant product pages.

Shipping Estimates
Estimated shipping times are displayed during checkout and may vary by destination and carrier. WallTune is not responsible for delays caused by customs clearance, courier handling, or other events beyond our control.

Regional Information:

European Union
Orders within the EU are shipped from our EU warehouse.
Shipping charges for your order will be calculated and displayed at checkout.

United Kingdom
Orders shipped from our United Kingdom warehouse.
Shipping charges for your order will be calculated and displayed at checkout.

United States
Orders are shipped from our USA warehouse.
Shipping charges for your order will be calculated and displayed at checkout.

International Markets
Other International markets include: Switzerland, United Arab Emirates, Australia, Hong Kong SAR, Israel, Japan, South Korea, Malaysia, Norway, New Zealand, Singapore, Canada.
Shipping charges for your order will be calculated and displayed at checkout.
Orders are shipped from our EU warehouse.
Orders may be subject to local import duties or customs taxes upon arrival.
These charges are the responsibility of the customer and are not included in the product price or shipping cost.

Order Tracking
Once your order has shipped, you will receive a confirmation email with your tracking number and a link to track your shipment. You can use this link at any time to view your order status and estimated delivery date. Please allow up to 48 hours for tracking information to become active.

Damaged, Lost, or Delayed Shipment
If your shipment arrives damaged, is delayed, or has not been delivered as expected, please contact us with your order details. We will work with our shipping partners to resolve the issue as quickly as possible and ensure you receive your order or an appropriate replacement or refund.

Returns and Exchanges
If you would like to return or exchange an item, please refer to our Return Policy for detailed information on eligibility, timeframes, and the return process. We are committed to ensuring a smooth and fair return experience for all customers.

Customer Support
If you have any questions about your shipment or delivery, please contact our team.

Last updated: October 202